As part of our continuing efforts to tackle damp, mould and condensation, we鈥檙e supporting our customers to report signs of mould in their homes and helping them to maintain a healthy home through our Cutting Condensation campaign.听
We have worked with the Energy Saving Trust to offer you some easy tips to help you cut condensation, which we have been posting on our 听听
You can also find these handy tips and advice on how to keep your home warm on our website, in our new Damp, mould and condensation leaflet or in our new Cutting condensation 鈥榟ow to鈥� video.听
鈥淲e are running a 鈥楥utting Condensation鈥� campaign to help people keep their homes healthy,鈥� said executive director of property, Andrew Kenny. 鈥淲e are sharing useful tips and providing a central source of information on the different types of damp, so that you can identify any potential concerns and let us know if there is a problem.鈥�听
Condensation can happen in any home and is caused by everyday activities such as cooking, boiling a kettle or taking a shower. Small amounts of condensation – like the steam from a shower condensing on a bathroom mirror 鈥� are not usually a problem, but there are some simple things that can be done, to help reduce it.听听听
鈥淲e are also reminding people that if you follow our tips and condensation is still a problem, or you spot signs of damp or mould in your home, you must contact us. It could affect your health if not treated,鈥� urged Andrew Kenny.听
Report damp or mould in your home by calling us on 0800 048 8955, or by sending us a private message on .
We require a discussion over the phone to decide how quickly we will need to attend to carry out the treatment and any other related repairs.
Please make sure you have read the full guidance and advice on condensation, damp and mould and how we treat mould.